We Want You to Love Your Rowe Pottery!
After you receive your order, please check to make sure everything meets your expectations. If you have any questions about anything, our Customer Advocates are able to answer them and make any adjustments. It's a free call at (800) 356-7687 (from 8:00 a.m. to 3:00 p.m. Central Standard Time), or you can e-mail us at firstname.lastname@example.org.
Our historically based pottery is carefully hand-thrown, hand-decorated and then fired in our kiln just for you. It normally takes four weeks to create your piece. Come Holiday time & Wedding season, the volume of orders requires a little more time to make and ship our pottery. It might take up to six weeks to create a piece for you. Allowing us this time ensures that every piece is made with the care and attention to detail you deserve.
We use UPS to ship our products. UPS requires a street address and phone number for delivery and cannot deliver to Post Office Boxes. Complete shipping information makes for a reliable delivery. Please allow 5-7 Business Days for stock order processing, plus shipping time for anticipated arrival date, allow 3-4 weeks for custom and personalized order processing, plus shipping days for anticipated arrival date.
If you want to ship products to different addresses, we ask that you enter each order separately to avoid confusion. Our system can only accept one shipping address per order.
Shipping and handling charges are based on the cost of goods sent to each address. We try to keep them at a minimum, while still allowing you to get your pottery as fast as possible.
Wisconsin Sales Tax
By law, we are required to collect applicable sales tax on goods delivered to Wisconsin.